We want you to love your purchase! If you receive something that’s damaged or just not right, no worries — you can ask for a refund.
How to Get a Refund:
- Simply fill out a refund request on our website.
- Tell us why you want the refund.
- If your reason checks out, we’ll process your refund within 7 days from the purchase date for any damaged or defective items.
What Can’t Be Returned:
- Products not in their original packaging.
- Items that have been used.
- When the returned quantity doesn’t match what we sent.
- Products labeled as non-returnable or non-refundable.
Cancellation Policy Made Simple
- You can cancel your order anytime before we start shipping it.
- Once your order is on its way, we cannot cancel it.
- To cancel, just give us a call or send an email.
- Calling us is best because we can act quickly — emails might take a bit longer to reach us and we can’t promise a cancellation in time.
How to Reach Us for Cancellation:
- Email: omaxscentsperfumes@gmail.com
- Phone: +968 76264466
We’re here to make shopping with us smooth and hassle-free. Reach out if you need help!